Privacy Policy

Last updated: 18 October 2026

Identity and Role of the Data Controller

newsflare acts as the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are responsible for determining the purposes and means of processing personal data collected through our website and services related to professional video operations, live signal management, content distribution, camera work and the creation of high-quality media feeds for news and broadcasting clients.

Scope of This Notice

This privacy notice applies to all visitors to our website, users of our online services, prospective clients, suppliers and any other individuals whose personal data we process in the course of operating our media-feed business in the United Kingdom. It covers data collected via our contact form, cookie banner interactions and any other voluntary submissions made while browsing or engaging with our commercial website.

Categories of Personal Data and Sources

We collect identification data such as names and job titles, contact details including email addresses and telephone numbers, technical data such as IP addresses and browser information, and usage data relating to how visitors interact with our site. Information is obtained directly from you when you complete our contact form or interact with the cookie banner, as well as automatically through server logs and analytics tools. We do not purchase or obtain personal data from third-party brokers.

Purposes of Processing and Legal Bases

Personal data is processed for the following purposes, each with its corresponding legal basis under UK GDPR: responding to enquiries submitted via the contact form on the basis of legitimate interests or consent where required; managing and improving our media-feed services on the basis of legitimate interests; complying with legal obligations such as record-keeping under the Data Protection Act 2018; and delivering targeted information about our video-operation and broadcasting services where you have provided consent or where soft opt-in applies under PECR.

Requirement to Provide Data and Consequences

Providing personal data through the contact form is voluntary. However, if you choose not to supply required fields such as your name or email address, we may be unable to respond to your enquiry or provide requested information about our live-signal and content-distribution services. Technical data is collected automatically; refusing cookies via the banner may limit certain site functionalities but will not prevent access to core content.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to remember user preferences, analyse traffic and support the operation of our commercial website. Full details, including the types of cookies deployed and how to manage them, are set out in our separate Cookie Policy, which is accessible from the site-wide cookie banner and footer.

Processors, Recipients and Legal Disclosures

We engage trusted service providers acting as processors to host our website, manage email communications and provide analytics. These processors are bound by contractual obligations to process data only on our instructions and to maintain appropriate security. Personal data may also be disclosed where required by law, regulation or court order to public authorities or law-enforcement bodies.

International Transfers

Some of our processors are located outside the United Kingdom. Where personal data is transferred to countries without an adequacy decision, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or binding corporate rules to ensure an equivalent level of protection.

Retention Periods

Contact-form data is retained for a maximum of two years after the last interaction unless a longer period is necessary to comply with legal obligations. Technical logs are kept for twelve months. Cookie identifiers are stored only for the duration specified in our Cookie Policy. Data is deleted or anonymised once the retention period expires.

Security and Data-Minimisation Practices

We implement technical and organisational measures appropriate to the risk, including encryption in transit, access controls and regular security assessments. We collect only the minimum personal data necessary for the stated purposes and do not make absolute guarantees regarding security, recognising that no system is entirely immune from breach.

Data-Subject Rights

Under UK GDPR you have the right to access, rectify, erase, restrict processing of, and port your personal data, as well as the right to object to processing based on legitimate interests. Requests should be submitted in writing to [email protected] or by post to BT Tower, 60 Cleveland Street, London W1T 4JZ, United Kingdom. We will respond within one month, subject to any applicable extensions.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw that consent at any time by contacting [email protected]. You may also object to direct marketing at any time and free of charge by using the unsubscribe link in our communications or by writing to us at the address above. Objections to profiling for marketing purposes will be honoured without undue delay.

Right to Complain to the Supervisory Authority

If you are not satisfied with our response you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority. Contact details and guidance are available on the ICO website.

Children and Age Restrictions

Our website and services are directed at professional clients in the broadcasting and media industry. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data from a child has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in solely automated decision-making that produces legal or similarly significant effects. Limited profiling may occur for analytics purposes, but individuals retain the right to object and to obtain human intervention where applicable.

Changes to This Policy

We review this privacy notice periodically and will update it to reflect changes in law, technology or our business practices. The date of the most recent revision appears at the top of the page. Continued use of the site after an update constitutes acceptance of the revised terms.